Frequently Asked Questions (FAQ)

IMG_5113Things to Know!

What should I wear?

Comfortable clothes for being outside for 2-3 hours. Long pants, sneakers or hiking boots are recommended. Sandals or shorts are not recommended. Temperature is typically very similar to that on the ground during the flying period.

Can people come watch my flight?

Yes we welcome family and friends to come see you fly. We do not have transportation for additional people to and from the launch site, but we welcome them to follow in their own vehicle.

Where do we fly from?

We have many locations in South-Central Indiana from which our flights originate. We don’t choose a launch location until an hour before the flight. Launch locations are based on weather conditions, specifically wind direction.

Where do we land?

We may land in a back yard, open field, park, school or other open space, again our specific location is based on the wind direction during the flight. Many of our flights end in nice grass lawns, however we do land in pastures or fields, which might have tall grass or weeds.

What can I take with me on my flight?

Cameras are always welcome. Video cameras are not recommended, as they really don’t capture the experience. Purses and other personal items are not necessary and we recommend you leave them on the ground. Cell phones are allowed for both photos and video, however we recommend you don’t make calls as this may disrupt others on the flight and reception is not always good.

My gift is due to expire what should I do?

Our calendar often fills up 2-4 weeks in advance so don’t wait to schedule your flight. We recommend you schedule 4-8 weeks out to get the best options of flights available. If your flight is canceled due to weather conditions or at our request, no worries, your flight certificate will not expire.

6-25-am-flight--(6)I need to cancel, what should I do?

Cancellation 8 days prior to your flight incurs no penalty. For cancellations within a week of your flight, the full cost of the ride is forfeited. We do not provide cash or credit refunds.

When will I know if the weather is good for flying?

Sometimes we know the weather several days before our flights, but most of the time a decision is not made until a few hours before the flight. ALWAYS show up for your flight at the scheduled time unless you hear from the pilot or the pilot makes other arrangements. A decision on whether to fly may not be made until after your arrive.

IMG_0039Where do I meet the balloon?

You will receive an email confirmation that will include information about your flight and meeting location.